or a small additional charge, DJI Care Refresh (1-Year Plan) provides two replacement units within one year, covering crashes, water damage, natural wear, and other accidental damage. Other exclusive services include global service and support, rewards for safe use, free two-way shipping, exclusive technical service, and more.
1. DJI Care Refresh can be bound to your DJI product when it meets one of the following criteria:
· Brand new and unactivated product
· Handheld device activated within the last 30 days
If the product does not meet the above conditions, please apply for video verification or contact DJI Support to send the product back. DJI Care Refresh can be purchased within 72 hours of receiving the purchasing notice.
2. DJI Care Refresh is only eligible in the region where it was purchased. DJI Care Refresh and the corresponding product must be purchased from the same country or region to enjoy the full-service benefits.
